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Terms and Conditions

// General //

This website is operated by Keren Buchanan, trading as Keren Elise Creative. By using this website you are agreeing to follow the terms and conditions set out below. 


Keren Buchanan, trading as Keren Elise Creative, reserves the right to change any information to the below terms and conditions or any other information on this website at any time, with or without notice. This can include but is not limited to: T&C's, returns, pricing, ordering process and products.


If you have any questions or require further clarification, please feel free to email hello@kerenelise.co.nz and we will do our best to address any concerns you may have. We will also adjust our terms and conditions accordingly should any information provided be found to be incorrect or missing

 

// Privacy //

For information about our privacy policy and what we do with the information we collect when you order please see our privacy policy.

 

// Returns //

For information on returns please see our returns policy.

 

// Ordering //

When you place an order you are required to check a box that states you agree to our terms and conditions, regardless of whether or not you have read them. It is impossible to checkout without agreeing to them. It is in your best interest to familiarise yourself briefly with any terms and conditions set out by a store you are purchasing from. Please make sure your order is correct as we do not offer returns for change of mind (after order has been shipped). For our ordering process please see our FAQ's.


// Copyright //
All content within this website, included but not limited to, text, logo, graphics, images and product designs are all the property of Keren Elise Creative, trading as Keren Elise Creative. Downloading, reproducing, copying or republishing is strictly prohibited without prior written approval and we will not hesitate to take legal action where necessary. For more information please visit the Copyright Council of New Zealand


// Product Images //

All product images you see on this website are either taken by us or acquired with express consent from our photographers, influencers and customers. 

All pictures used from this website and any associated social media accounts must be credited and receive prior written approval before they are used. We reserve the right to decline requests to use the images at any time without explanation. 


// Product Descriptions //

All items are described as accurately as possible, however due to different monitor settings, the colours you see on our website may vary slightly from the actual colour of the items. If you believe the colour of something you have received is genuinely faulty or you are unhappy with the difference, please get in touch and we will do our best to remedy the situation.


// Pricing //

All prices stated on the website are in New Zealand dollars. Keren Elise Creative reserves the right to change the price of goods at any time without notice. Taxes are included in the total price of each item and shipping is calculated at the checkout based on size (you are to select the correct correlating Shipping for you order, failure to do so, you will be invoiced for the correct shipping). Keren Elise Creative is not currently GST registered, therefore GST is not charged on goods purchased through this website.

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